saga day 2

Well, it's day 2 of the bowling saga, and I am still walking around in a daze. Not that I am naive, but it's just something that doesn't seem to happen on a regular basis. It's almost an "April Fools" joke.

My friend Ryan went on the MD Judiciary website, and was able to determine that he's charged with 14 different counts of things. Considering that we have a copy of the warrant for his arrest, we have his personal information. The guy goes by the name Ken Lane, but his real name is William Kenneth Lane.

My mom is going to talk to one of the reporters at work, because talk about poor customer service. AMF basically washed their hands of the issue, but they lost about 100 customers in the process... plus all the people we'll tell. If I was in charge, I'd take the personal hit on my books at the bowling alley, and give the people their money. We came to the alley in good faith, and were basically abused. AMF got a cut of our money every week, so it wasn't like they were not getting financial gain from that. If anything, they should give us their cut back.

I feel bad for the bowlers on the league who are really good, and were counting on their sanctioning status to bowl in tournaments, which have some big money in them. They are DQ'd for all the upcoming ones, as they don't have their proper qualifications.

Today was an early one for me, as I had another intervention to facilitate with my problem client. This was the cream of the crop of the group, so the meeting was very short and to the point. They really didn't have an development areas for their relationship on the team. I wish they all could go that way!